Terms of service

TERMS OF WEBSITE USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

This website is operated by Victoria Prints Limited. Throughout the site, the terms “we”, “us” and “our” refer to Victoria Prints Limited. Victoria Prints Limited offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions and policies stated here. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before accessing or using our website. We recommend that you print a copy of this for future reference. By accessing or using any part of our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Who we are
We are Victoria Prints Limited a company registered in England and Wales. Our registered VAT number is GB 894 6263 78.

How to contact us
You can contact us by email at enquiries@victoriaprints.co.uk, by phone on 01748 834488, or by writing to us at Victoria Prints Limited, 5b De Burgh Court, Colburn, Catterick Garrison, North Yorkshire, DL9 4XB

How we may contact you
If we have to contact you, we will do so by the email address or phone number provided to us with your order.

Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Accessing our site
Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

By agreeing to these terms, you are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit availability of our website, or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

Accuracy, completeness and timeliness of information
We may update our website from time to time and may change the content at any time. We are not responsible if information made available on this site is not accurate, complete or current. The material on our site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary more accurate, more complete or more timely sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service including any part or content thereof without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Our products
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange in line with our Returns Policy.
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colour accurately represents the colour of the products. Therefore, your product that you purchase may vary slightly from those images.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product pricing and product descriptions are subject to change at any time without notice at our discretion. We reserve the right to discontinue any products at any time. Any offer for any product or service made on this site is void where prohibited.

Personal Information
Your submission of personal information through our website is governed by our Privacy Policy, which can be viewed here.

Your account and password
If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if we deem that you have failed to comply with any of the provisions of terms of use.
If you know or suspect that anyone other than you knows your password or identification code, you must promptly notify us at 01748 834488 or enquiries@victoriaprints.co.uk.

Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address or phone number provided in the order information. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchase made on our website. You agree to promptly update any information on your account and order, including email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if needed.

Making changes
If you wish to make a change to the product you have ordered, please contact us. We will let you know if the change is possible. If we allow the change, we will inform you of any changes to the price of the product, the timing of supply etc and we will ask you to confirm whether you wish to go ahead with the change.

Returns
Please see our Returns & Refunds Policy if you wish to discuss or organise a return or refund of an item purchased through our site. Unfortunately, some items are non-cancellable and non-refundable, please see our Returns and Refunds Policy for more information.

Intellectual property rights
You are permitted to print and download extracts from our website for your own use on the following conditions:

No documents or related graphics on this website are modified in any way.
No graphics from this website are used separately from accompanying text
Our status and any identified contributors should be acknowledged as authors of the content from our site.
You must not  use any part of the content on our site for commercial purposes without obtaining a licence to do so.

If you breach any of the terms in these terms and conditions, your right to use this site will be automatically terminated and you must destroy any downloaded or printed extracts from this website.

Limitation of our liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error free.
We do not warrant that the results that may be obtained from the use of our service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use the service is at your own risk.

To the extent permitted by law, we exclude all condition, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We are not liable to any user for any loss or damage, whether in contract, tort (including negligence), strict liability or otherwise, arising from your use of, or inability to use our site or use of or reliance of any content on the site. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunities.

We will not be liable for any loss or damage caused by a virus or any other technological harmful material that may infect your computer hardware or software, data or proprietary material due to your use of our site or to your downloading of any content on it, or any website linked to it.

We assume no responsibility for the content of websites linked to our site. Such links should not be interpreted as endorsement by us of linked sites. We will not be liable for any loss or damage that may arise from your use of them.

Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You must not misuse our site by knowingly introducing viruses, worms, trojans or other material which is malicious or technologically harmful.
You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, you right to use our site will be ceased immediately.

Links to and from other websites
Certain content, products and services available via our service may include materials from third party’s. Third party links on this website may direct you to third party websites that are not affiliated with us. If you use these links, you leave this website. We are not responsible for examining or evaluating the content or accuracy and we do not control and are not responsible for these websites and their content. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices before you engage in any transaction. If you do decide to access any of the third-party websites linked to this website, you do so at your own risk.

You may link to our homepage, provided you do so in a way that is fair and legal. It must not damage our reputation or take advantage of it.
You must not establish a link to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact enquiries@victoriaprints.co.uk

User comment, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Applicable Law
These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United Kingdom.

Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions to may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice. Please note this includes after you have submitted an order.

We undertake no obligation to update, amend or clarify information in the service or on related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or any related website has been modified or updated.

Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
a) for any unlawful or fraudulent purpose
b) to solicit others to perform or participate in any unlawful acts
c) in any way that breaches any applicable local, national or international law or regulation
d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others
e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
f) to submit false or misleading information
g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of any computer software or hardware
h) to collect or track the personal information of others
i) to spam, phish, pharm, pretext, spider, crawl or scrape
j) for any obscene or immoral purpose
k) to interfere with or circumvent the security features of the service or any related website, other websites or the internet.
We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

Termination
the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These terms of services are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our service, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we will also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services.

How to tell us about problems
If you have any questions or complaints about the product, please contact us by email on enquiries@victoriaprints.co.uk or telephone 01748 834488.

Questions about the Terms of Service should be sent to us at enquiries@victoriaprints.co.uk, or telephone 01748 834488.

Thank you for visiting our site.